Returns & Exchanges
At VITAL+, we stand by the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent resolution process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing